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Posted: Monday, August 7, 2017 4:53 PM

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Laser Printer Repair Company
www.laserprinterrepaircompany.com



Laser Printer Repair Company,  is your LOCAL source for FAST on-site Designjet Plotter wide format printer repair service. We are certified to service HP Designjet Wide Format printers  in  Orange County, Los Angeles, Inland Empire , Riverside County in Southern California. Whether you are printing maps, technical drawings or high quality design graphics, you need a qualified and experienced plotter technician to diagnose and troubleshoot your issue.



HP Designjet 500, HP Designjet 510, HP Designjet T610, HP Designjet T620, HP Designjet T790, HP Designjet 700, HP Designjet 750c, HP Designjet 755cm, HP Designjet 800, HP Designjet 800ps, HP Designjet 1050c, HP Designjet 1055cm, HP Designjet T1100, HP Designjet T1100, HP Designjet T1120, HP Designjet T1120, HP Designjet T770, HP Designjet T790, Designjet T1200, Designjet T1300, Designjet Z2100, Designjet Z3100, Designjet Z3200, Designjet Z3200, HP Designjet 4000,HP Designjet 4020, HP Designjet 4500, HP Designjet 4520, HP Designjet T7100, HP Designjet 2500, HP Designjet 3500, HP Designjet 5000, HP Designjet 5500, HP Designjet Z6100, HP Designjet Z6200, HP Designjet 815mfp
HP Design Jet Plotter 500 24; 800  Wide Format Printer

HP DesignJet 500 Printer - 24” Model (P/N C7769B)

HP DesignJet 500 Printer - 42” Model (P/N C7770B)

 HP DesignJet 500PS Printer - 24” Model (P/N C7769C)

  HP DesignJet 500PS Printer - 42” Model (P/N C7

  HP DesignJet 800 Printer - 24” Model (P/N C7779B)

  HP DesignJet 800 Printer - 42” Model (P/N C7780B)

  HP DesignJet 800PS Printer - 24” Model (P/N C7779C)

  HP DesignJet 800PS Printer - 42” Model (P/N C7780C)

 

Design Jet Plotter Large Format Printer problems we  fix:

 

Carriage belt replacement

Broken carriage belt

Print-head error

Ink supply error

Paper not cutting

Noise

Error code

No power faulty power supply

 

 

                HP DESIGNJET 500/510/800 ERROR CODES

 

Error-Code

                                                 Description

Designjet 500, 510, 800, 815 Error 01:10

Electronics module failure.

Designjet 500, 510, 800, 815 Error 01:11

Electronics module fan failure.

Designjet 500, 510, 800, 815 Error 01:12

EEROM not configured correctly.

Designjet 500, 510, 800, 815 Error 01:13

Electronics module failure.

Designjet 500, 510, 800, 815 Error 02:10

Carriage failure.
 

Designjet 500, 510, 800, 815 Error 02:13

Carriage failure.

Designjet 500, 510, 800, 815 Error 03:10

Power supply failure.

Designjet 500, 510, 800, 815 Error 04:11

LAN card not detected.

Designjet 500, 510, 800, 815 Error 05:09

Formatter or HP GL/2 card not detected.

Designjet 500, 510, 800, 815 Error 05:10

Formatter not detected.

Designjet 500, 510, 800, 815 Error 05:11

Formatter not detected.

Designjet 500, 510, 800, 815 Error 06:03

Formatter hard drive not functioning.

Designjet 500, 510, 800, 815 Error 08:11

Front panel not detected.

Designjet 500, 510, 800, 815 Error 11:11

Trailing cable defective.

Designjet 500, 510, 800, 815 Error 11:13

Printhead voltage: Possible trailing cable or carriage defective.

Designjet 500, 510, 800, 815 Error 12:11

A short detected in the Carriage Assembly.

Designjet 500, 510, 800, 815 Error 21:10

Service station failure.

   

Designjet 500, 510, 800, 815 Error 21:11

Service Station/Aerosol Fan cannot be detected or the Service Station is badly adjusted.

Designjet 500, 510, 800, 815 Error 22:10

Ensure all inks are genuine HP or possible Ink supply station failure.

Designjet 500, 510, 800, 815 Error 41:10

Paper axis (X-Axis) motor failure.

Designjet 500, 510, 800, 815 Error 41:13

Paper axis motor encoder failure.

Designjet 500, 510, 800, 815 Error 42:10

Scan axis (Y-Axis) motor failure.

Designjet 500, 510, 800, 815 Error 43:10

Vacuum fan failure.

Designjet 500, 510, 800, 815 Error 43:11

Vacuum fan not detected.

Designjet 500, 510, 800, 815 Error 56:10

Drive roller encoder sensor failure.

Designjet 500, 510, 800, 815 Error 56:13

Drive roller encoder sensor failure.

Designjet 500, 510, 800, 815 Error 61:04

Firmware error, attempt to resolve by firmware upgrade.

Designjet 500, 510, 800, 815 Error 61:05

Communication problem, try new driver and different connection method.

Designjet 500, 510, 800, 815 Error 62:03

Parallel port communication error, call us to discuss.

Designjet 500, 510, 800, 815 Error 63:03

LAN card communication error, attempt firmware upgrade.

Designjet 500, 510, 800, 815 Error 64:03

USB port communication error, attempt firmware upgrade.

Designjet 500, 510, 800, 815 Error 64:04

USB port communication error, attempt firmware upgrade.

Designjet 500, 510, 800, 815 Error 65:03

Communication error, attempt firmware upgrade / driver upgrade.

Designjet 500, 510, 800, 815 Error 71:04

Formatter issue, attempt firmware upgrade.

Designjet 500, 510, 800, 815 Error 71:06

Out of memory, request quote for memory upgrade.

Designjet 500, 510, 800, 815 Error 72:04

Scan axis firmware error, attempt firmware upgrade.

Designjet 500, 510, 800, 815 Error 73:04

Servo error, Possible new electronics module.

Designjet 500, 510, 800, 815 Error 79:04

Firmware error, attempt firmware upgrade.

 

Designjet 500, 510, 800, 815 Error 81:01

Paper axis shutdown, possible defective encoder disk.

Designjet 500, 510, 800, 815 Error 81:11

Paper axis shutdown, possible defective encoder disk.

Designjet 500, 510, 800, 815 Error 85:10

Paper axis encoder error, possible defective encoder/sensor.

Designjet 500, 510, 800, 815 Error 86:01

Carriage-Axis shutdown.

Designjet 500, 510, 800, 815 Error 86:11

Carriage-Axis shutdown (during the Carriage Movement test).

Designjet 500, 510, 800, 815 Error 86:13

Carriage axis shutdown, attempt firmware upgrade.

Designjet 500, 510, 800, 815 Error 87:13

Possible defective carriage assembly.

Designjet 500, 510, 800, 815 Error 93:10

Ink system failure, check inks are ok and genuine HP, possible tubes assy.

 

Preventive Maintenance

 

Moisture on the Printer

Users should use the Printer in an environment between 20% and

80% relative humidity. To recover from moisture condensation, turn

the Printer Off, and, using the main roller as a reference, wait until

the Printer is completely dry before using it again.

 

Noisy Carriage Bushing

To prevent noisy movement of the carriage, remove aluminum or

dust particles from the bushing at the back of the carriage, and from

the slider path along which the bushing moves.

 

Belt Swelling

To prevent new belts from swelling incorrectly, keep them in their

bags with dissicant until you need to install them.

 

Cleaning the Printer

To maintain the Printer in good operating condition, keep it free of

dust accumulation, ink, and other contamination. Cleaning intervals

are determined by the Printer environment and by the types of

Printer supplies used.

 

General Cleaning

Proper general cleaning should include the following:

 

1   Blow away dust accumulation with compressed air if available.

2   Clean the outer surface of the Printer with a damp sponge or cloth.

     Use a mild soap and water solution if necessary. Do not use abrasive

     cleaners.

3   Wipe the Printer dry with a soft lint-free cloth.

On-Site HP DesignJet Plotter Repair 24; On-Site HP DesignJet Plotter Services 24; On-Site HP DesignJet Plotter Maintenance



HP LaserJet Printer Repair 24; Services
HP LaserJet 2300, HP LaserJet 2410, HP LaserJet 2420, HP LaserJet 2430, HP LaserJet 4050, HP LaserJet 4000, HP LaserJet 4100, HP LaserJet 4200, HP LaserJet 4240, HP LaserJet4250, HP LaserJet 4300n, HP LaserJet 4350n, HP LaserJet 5000, HP LaserJet 5100, HP LaserJet5200, HP LaserJet 5Si, HP LaserJet 8000, HP LaserJet 8100, HP LaserJet 8150, HP LaserJet 9000, HP LaserJet 9040, HP LaserJetP2015 HP LaserJet 9050, HP LaserJet P4014, HP LaserJet P4515, HP LaserJet P3005, HP LaserJet P3015, HP LaserJet M600, HP LaserJet M601, HP LaserJet 2727nf, HP LaserJet CM2320fxi, HP LaserJet M425dn, HP LaserJet PRO 500, HP LaserJet 700, HP LaserJet P2035

HP Color LaserJet Printer Repair 24; Services

HP Color LaserJet 1500/2500, 2500n, HP Color LaserJet 2550,2550n, HP Color LaserJet 2600, HP Color LaserJet 3000, HP Color laserJet 3500, HP Color laserJet 3700, HP Color LaserJet 3600, HP Color LaserJet 3800, HP Color LaserJet 4550, HP Color LaserJet 4500, HP Color LaserJet 4600, HP Color 4650, HP Color LaserJet 4700, HP Color LaserJet 5500, HP Color LaserJet 5550, HP Color LaserJet 9500n, HP Color laserjet CP4005, HP Color laserjet CP2320, HP Color LaserJet CP3525, HP Color LaserJet CP3530, HP Color LaserJet CP5525, HP Color LaserJet CP5225n, HP Color LaserJet CP4025n, HP Color LaserJet CM3530, HP Color LaserJet CM4730mfp, HP Color LaserJet CM6030

HP MFP LaserJet Printer Repair 24; Services

HP LaserJet 4100MFP/4101mfp,HP LaserJet 8150mfp, HP LaserJet 8000mfp,HP LASER JET 9040mfp, HP laserJet 9040mfp, HP LaserJEtmfp 9050mfp,HP LaserJet 4345mfp, M4345mfp, HP Color Laser-Jet 4730mfp, HP Color LaserJet 9500mfp,HP color Laser Jet 9550mfp, HP LaserJet 2727nf, M2727MFP, HP laserjet CM2320fxi mfp, HP Color LaserJet CM3530 MFP, HP Color LaserJet CM4730mfp, HP Color LaserJet CM6030, Laser Jet CM6040mfp, HP LaserJet M3027MFP/Laser Jet M3027MFP , HP Laser Jet M3035MFP, HP LaserJet 3027 mfp, HP 3035 MFP ,HP LaserJet M5025 mfp, HP LaserJet M5035MFP, HP LaserJet M475dn mfp, HP LaserJet M1312nfi mfp, HP LaserJet M375nw mfp, HP LaserJet M425dn mfp ,HP LaserJet M375nw mfp, HP LaserJet 500 Color M575c, M575f mfp, HP LaserJet 500 Color MFP M570dn, HP LaserJet 500 MFP M525c, M525f, M525dn, HP LaserJet M521dn Multifunction, HP LaserJet 700 Color MFP 775dn


HP DesignJet Plotter Repair 24; Services
HP Designjet Series Plotters includes troubleshooting, inspecting, cleaning, lubricating and print head calibration
§ Removal of debris from the carriage assembly
§ Removal of debris from the paper path
§ Lubing the front and rear carriage rails
§ Checking the carriage belt for worn areas
§ Checking the tension of the carriage belt
§ Checking the event logs
§ Confirming trailing cable is not rubbing during cycles
§ Testing cutter blade
§ Performing needed calibrations
§ Checking cooling fans for obstruction
§ Testing carriage height adjustments
§ Testing print head quality and alignment
§ Wipe down of case and dirty areas

HP Laser Jet printer with service error codes and reset laser printer maintenance kit error messages!
HP Printer Error Codes HP Laser Printer Error Code
13 paper jam/Jamming Paper accordion
14 No EP Cartridge Paper Jam in the tray
Squeeking Noise Grinding Noise
Fuser paper jam error Repeating dots
User Maintenance Error High pitch Noise
Laser Printer Maintenance Error 49 4C06 error
Vertical lines 49 4C02 error
12 printer open 49 0000ff error
13.A paper jam Error 49
13.1 paper pickup jam Error 50 service
13.2 paper jam 50 Service Error
13.3 paper jam 50.1 Fuser or P/S failure (HP 8100)
13.4 paper jam 50.1 Bad Low Voltage Power Supply
13.5 Paper jam in the fuser 50.2 Fuser Error
13.6 Paper jam in the fuser 50.5 Fuser Error
13.20 jam in the paper feed drive 50.9 Fuser Error
13.10 duplex paper jam Error 52 Beam Detect Error
13.14 paper jam Hp 4500 54.2 Carousel Drive Motor Error
51 (Beam Detect Error) 54.xx density out of range (HP 5500)
52 Error (Scanner Failure) Close front top cover error (CLJ 9550)
Printing blotches close bottom left cover error (CLJ 9500)
Printing Blank pages 57.6 fan error (CLJ 9500/9550)
Printing Black Pages 57.7 fan error (HP CLJ 9500/9550)
Vertical Lines 59.9 Transfer Belt Error
Printer not printing at all 59.40 Fuser error
Paper wrinkle 16 Toner Low
Paper jam in the tray No image on the paper
Paper jam at the exit 30.1.19 FlatBed Scanner error
Not printing/No print Print Defect
Blank Pages Black Pages
Image Defect vertical lines/horizontal line

 


























































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