Posted: Wednesday, December 20, 2017 4:16 AM
Job Description Both PT and FT opportunities in the Inland Empire. Bilingual (English/Spanish) highly desired. Duties and Tasks Keep front office and lobby clean throughout the day, as a highly visible area to our families and public. Analyze data to determine answers to questions from families or members of the public. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. File and maintain records. Greet persons and families determine nature and purpose of visit, and direct or escort them to proper person(s). Keep a current record of staff members' whereabouts and availability . Operate telephone, answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Perform administrative support tasks, such as proofreading, operating calculators or computers. Perform duties, such as taking care of plants or straightening magazines to maintain lobby, library, break rooms, arrangement rooms or reception areas throughout the day. Process and prepare memos, correspondence, emails, obituaries, or other documents accurately and effectively, with review and approvals as required. Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. Receive payment and record receipts for services. If for cemetery, forward to cemetery contact with proper information and notification. Give assistance to Directors as needed. Receive and inventory clothing taken into our care from families. Transmit information or documents, using computer, mail, or facsimile machine, ensuring all Directors are receiving all faxes. Scanning photos and creating tribute DVD's Printing stationary items such as programs and prayer cards Entering obituaries online All other duties as assigned Knowledge: Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. English Language - Strong knowledge of the structure and content of the English language required, including the meaning and spelling of words, rules of composition, and grammar. Spanish Language : Knowledge of the structure and content of the Spanish language preferred, including the meaning and spelling of words, rules of composition, and grammar. Computers and Programs . Strong familiarity with computers and general office equipment such multifunction printer/copier/fax machines (the operating systems, software, and both digital and hardware interface). Competent within the basic of the Windows operating system and Microsoft Office suite of programs including basic working knowledge of Publisher, data entry, basic desktop publishing, and file management. Familiarity with using and saving documents as Adobe PDF file formats. Ability to save, navigate, and explore digital computer files and recognize various file formats, extensions, and the appropriate programs used to recognize, open, and edit these files. Ability to explore, navigate, and learn web based applications and basic content management systems. Comfortable with using additional media devices such as hardware storage, scanners, and optical disc burners. Ability to explore and learn and troubleshoot as the technology updates and changes. Company Description Miller-Jones Mortuary & Crematory is dedicated to providing top notch facilities and a caring staff. Our goal is to treat each family in a special way, exceeding their expectations. Family owned and operated since 1975, there are now 8 locations throughout the Inland Empire. The priority of the Jones family is to see that the families they are privileged to serve receive meaningful, appropriate and affordable services. All of their funeral homes are proud recipients of the National Funeral Directors Association highest award, The Pursuit of Excellence.
• Location: Palm Springs
• Post ID: 153949442 palmsprings