Posted: Wednesday, December 27, 2017 5:36 PM
Vistana Company OverviewVistana Signature Experiences, Inc. (Vistana) is a leading developer, owner and operator of 22 high-end vacation ownership resort properties. Founded in 1980, Vistana is the exclusive licensee of the Sheraton(R) and Westin(R) brands in vacation ownership and uses related trademarks under license from Starwood Hotels & Resorts Worldwide, Inc. Vistana offers its more than 220,000 owners Gold status in the industry-leading Starwood Preferred Guest(R) (SPG) program and drives value for guests by delivering exceptional levels of service and programming that are unique to the brands and distinct in the market. Headquartered in Orlando, Florida, Vistana is an operating business of ILG, Inc. (Nasdaq: ILG), a leading global provider of professionally delivered vacation experiences. For more information, please visit: https://www.vistana.com.Property/LocationWestin Desert Willow Villas - 75 Willow Ridge, Palm Desert, CA, 92260Discover the essence of desert tranquility amid an inspiring outcropping of the Santa Rosa Mountains in southern California. This uniquely imagined resort is suffused with signature Westin style and personal services to help you relax, refresh and renew.Job Description POSITION PURPOSE Support the Housekeeping Management Team, by giving administrative support, greet and assist visitors, answer incoming calls to the Housekeeping Office and handle guest complaints that come to the office. ESSENTIAL FUNCTIONS -Perform daily clerical duties including but not limited to: Organize and execute Housekeeping tasks from Resumes, Hot sites & Pre-Planning Sites, Contact In-house VIPs and arrange preferred housekeeping service time throughout their stay, Complete Daily Inspections of room attendants/leads. - Perform weekly clerical duties including but not limited to: Ensuring all associates sign off on their Time Sheet, Inventory and Place orders weekly, manage housekeeping checkbook, Payroll, Scheduling, Scheduling Meetings /Parties. -Perform monthly clerical duties including but not limited to: Attending monthly Be Safe meetings/organizing daily and annual Be Safe Training, Tracking Department Incentives, Organizing On Boarding, Managing Monthly Inventories, Completing and Distributing Monthly Room Attendant Report Cards -Complete special projects as directed by Director of Housekeeping and Housekeeping Managers. Complete miscellaneous tasks including but not limited to: Creating PAF's for new hires and termed associates, Serve as the main contact for special guest requests, Works closely with rooms controller. Requirements QUALIFICATION STANDARDS Education High school or equivalent education required. Bachelor's Degree preferred. Experience 2 years of extensive clerical/secretarial experience that includes at least one year of administrative assistance or executive secretarial experience. Must possess computer skills, including Microsoft Office 97, Excel and PowerPoint. Grooming All employees must maintain a neat, clean and well-groomed appearance per the Company standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.Diversity CommitmentAt Vistana, we celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better - a better place to work, a better place to grow, enabling a better way to see the world.Equal Employment OpportunityThe Company is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants.
• Location: Palm Desert, Palm Springs
• Post ID: 154866357 palmsprings